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Your Details & Important Information

IN AN EFFORT TO BETTER SERVE OUR COMMUNITY AND GUESTS WE HAVE POSTED THE

AGREEMENTS LAWS, POLICIES,

& RESTRICTIONS 

TO HELP GUIDE YOUR REQUEST

 

LOCATION INFORMATION AND DETAILS

BEACH STOPS

  • Beach parks require permits to operate which dictate doʻs/donʻtʻs

  • Longest available guided stop is 1 1/2hours in a beach park

  • No beach parks stops during Sundayʻs and public holidays.

HIKING STOPS

  • We will hike those trails advised by the Nā Ala Hele Trail System

  • Any hiking requests must be given in advance for location scouting

  • Certain trails are off limits, such as Stairway to Heaven

LOCATION RESTRICTIONS

  • No commercial operations are allowed in Hanauma Bay, Kailua and most Waimanalo

  • We can offer only drop off/pick up services and taxi arrangement

  • We recommend you see this beautiful area on your own

PEARL HARBOR

  • Only bags designed to carry medication/medical devices in Visitor Center

  • Shuttle launch to USS Arizona Memorial may be cancelled at anytime

  • If you want a specific time, contact us or visit www.recreation.gov

 
 

YOUR WATER ACTIVITY INFORMATION

SWIMMING INFO

  • Must add a lifeguard to be able to swim while on tour

  • *Except Hanauma Bay, Waimea Valley, and unguided paddle board/kayak

  • Follow all instructions given by a Lifeguard

  • Inform lifeguard about any health issues

  • Lifeguard makes safety decision about swimming

WATER SPORTS

  • Water sports have different ratios of guests per lifeguards

  • Surfing is 1 instructor per 5 guests in the water

  • Must be physically able to safely do the activity

  • Equipment/Lessons (except snorkeling) are a la carte

SWIMMING LOCATIONS

  • All swimming locations must be approved in advance

  • Some locations are off-limits (Kailua, Lanikai, most of Waimanalo, etc)

  • Some locations are better for swimming in the winter or summer

  • Some locations are zoned for specific water activities

GUEST HEALTH

  • Guests must disclose any health conditions to lifeguard

  • Only participate in activities you are healthy enough for

  • Bring any and all necessary or required medication

  • If anytime a guest feels ill or injured immediately alert lifeguard

GUEST ABILITIES

  • Guest abilities will dictate the activities they participate in

  • All guests must be physically able to participate in an activity

  • Please inform lifeguard of any restriction to abilities

  • If abilities change, please inform us as soon as possible

YOUR WEATHER INFORMATION

HURRICANE INFO

  • Tour will not operate in Hurricane or Tropical Storm warnings

  • Company will contact guests with final yes or no call

  • Must have 4 hours after tour until storm arrival time

  • May reschedule or refund if we are unable to deliver the tour

TSUNAMI INFO

  • Earthquakes are unpredictable and will be assessed at time

  • Tsunami Warnings will cancel all operations

  • Must have 4 hours after tour until storm arrival time

  • May reschedule or refund if we are unable to deliver the tour

FLASH FLOOD INFO

  • ​​Flash floods will cancel any river or waterfall activities

  • Sometimes advance warning is not possible

  • Will continue with the rest of the tour components

  • No refunds will be given for this normal weather event​

 

YOUR TIME SENSITIVE INFORMATION

HALF DAY TOURS

  • Half Day Tours last 6 hours from pick-up to drop-off 

  • Can upgrade to a full day on board if you want 

  • Can be customized or used as part of a multi-day (call for multi-day)

  • You can choose morning, mid-day, or afternoon pick-ups

FULL DAY TOURS

  • Full Day Tours last 9 hours from pick-up to drop-off 

  • Can upgrade to a Long Day on board if you want 

  • Can be customized or used as part of a multi-day (can be booked online)

  • You can choose any pick-up time you like

LONG DAY TOURS

  • Long Day Tours last 12 hours from pick-up to drop-off 

  • Perfect for combining with another tour 

  • Can be customized or used as part of a multi-day (call for multi-day)

  • You can choose any pick-up time 

  • Generally time for three activities

  • Must be booked for sunrise to sunset tours

 

YOUR SERVICE INFORMATION

ALCOHOL

  • 21 years of age or older

  • Must be on private property

  • No open containers in vehicles

TOBACCO

  • 21 years of age or older

  • Must twenty feet away from doors or awnings

  • No smoking at Beach Parks

WILDLIFE

  • Give the wildlife space and donʻt litter

  • Touching or feeding wild animals is not condoned

SHARK INFO

  • No swimming within 2 miles of shark sighting (without cage)

  • If sharks are sighted we will immediately exit the water

ACTIVITIES

  • All vendors have their own cancellation policies

  • All activités are priced a la carte and per person

 

YOUR ADDITIONAL INFORMATION

Must have 72 Hour advanced cancellation notice or full cost will be charged.

Tours will not be canceled or refunded due to normal weather events

Rain, high waves, wind, brown water, flash floods, thunder/lightning, etc. are normal weather events

Company may refund/reschedule only for extreme weather (Hurricane, Tropical Storm, Tsunami)

If a multi-day pass is booked, we will try to re-arrange the activities throughout the days to best accommodate poor weather conditions

Refunds will be given in the manner of payment received

No beach park stops during Sundayʻs or Public Holidays.

Hali`a Tours and Transportation has the right to refuse service for one or more activities without offering a refund due to safety concerns

Other than where specified, lunch and admission to attractions is not included

Hali`a Tours and Transportation is not responsible for any loss or damage to guest property

Please do not bring valuables on our tours

Thank you for choosing us to spend your time and include in your vacation. We will make sure that you take home memories of Hawai`i you will treasure forever. Our community is amazing and we canʻt wait for you to be a part of it. Please contact us with any questions and/or contact the appropriate location or visit their web sites for more information on a specific activity or attraction. We have included a copy of our liability waiver below. All guests must sign this liability waiver in order to participate in the tour.

 

 

Your Liability Form

By booking a tour with Hali`a Tours and Transportation, I agree to release any, and all liability that comes with participating in any of the activities associated with this tour, and any activities contracted through a third-party vendor, while traveling with Hali`a Tours and Transportation. I also certify that I am physically capable for, and understand the posted company policies listed on the ʻDetails Pageʻ that coincide with, any activities that I have booked throughout the day and agree to report any medical conditions that may affect me. I also realize that while the crew of Hali`a Tours and Transportation does its best to insure safety during the operations, certain activities are inherently risky, especially those involving water, hiking or any other activities hired through outside Companies, Vendors, Partners, etc. and agree to abide by any safety regulations, policies, briefings, etc, as listed within, but not limited to this agreement. I agree to hold all said companies harmless in the event of my injury during participation in any and all activities; especially those listed above and those activities considered to have inherent risks. In addition, I agree to the following conditions:

  1. Agreement to Follow Directions, Instructions, Safety Briefings, and any, and all laws or regulations: I agree to observe and obey all posted rules and warnings, as well as any oral or physical instructions or directions given by Hali`a Tours and Transportation employees, representatives or any other contracted employees or representatives associated with any activity, highlight, attraction, or store, as well as all law enforcement and emergency personnel.

  2. Assumption of Risks and Release: I recognize that there are certain inherent risks associated with any activity I may choose to include in my tour including but not limited to swimming, hiking, walking, disembarking the vehicle, or riding in a moving vehicle, etc. In addition I assume full and complete responsibility for personal injury to myself and (if applicable) my family members, and further release and discharge Hali`a Tours and Transportation, their employees, or representatives and any other contracted employee or representative of any location or activity, for any injury, loss or damage arising out of use by myself or my family of or presence upon the any facilities utilized, whether caused by the fault of myself, my family, Hali`a Tours and Transportation, or any third party vendors or government agencies.

  3. Indemnification: I fully indemnify and defend Hali`a Tours or Transportations’ and any third-party vendors against any, and all claims, causes of action, damages, judgments, costs or expenses, including attorney fees and other litigation costs, as well as any costs from any medical claims including but not limited transportation to and from a medical facility, or treatment for any injury that may result.

  4. Fees: I agree to pay for all damages to the facilities or equipment of Hali`a Tours and Transportation or any third-party facility or equipment, because of, any negligent, reckless, or willful actions by me or my family.

  5. Applicable Law: Any legal or equitable claim that may arise from participation in any activity shall be resolved under Hawai`i State Law.

  6. Photographic Release: I agree and acknowledge that if I accept any photo package from Hali`a Tours and Transportation, that instead of monetary compensation for the photo package, any image, video or otherwise may be used for Advertisement purposed by Hali`a Tours and Transportation at their sole discretion.

  7. No Duress: I agree and acknowledge that I am under no pressure or duress to sign this Agreement and that I have been given a reasonable opportunity to review it before signing. I further agree and acknowledge, that since this liability release is posted online, I have had the opportunity to have my own legal counsel review this Agreement if I so desire. I further agree and acknowledge that since posted notice of this agreement is available on the Company’s website Hali`a Tours and Transportation is under no responsibility to offer a refund if I do not sign this form when I physically attend the tour, as it will be considered a breach of the cancelation policy.

  8. Arm’s Length Agreement. This Agreement and each of its terms are the product of an arms’ length negotiation between the parties. In the event, any ambiguity is found to exist in the interpretation of this Agreement, or any of its provisions, the Parties, and each of them explicitly reject the application of any legal or equitable rule of interpretation which would lead to a construction either “for” or “against” a party based upon their status as the drafter of a specific term, language, or provision giving rise to such ambiguity.

  9. Enforceability. The invalidity of unenforceability of any provision or term of this Agreement, whether standing alone or as applied to an occurrence or circumstance, shall not affect the validity or enforceability of any other provision of this Agreement or of any other applications of such provision and such invalid or unenforceable provision shall be deemed not to be a part of this Agreement.

  10. Dispute Resolution. The parties will attempt to resolve any dispute arising out of or relating to thi9s Agreement through friendly negotiations amongst the parties. If the matter is not resolved by negotiation, the parties will resolve the dispute using the below Alternative Dispute Resolution (ADR) procedure.

Any controversies or disputes arising out of or relating to this Agreement will be submitted to mediation in accordance with any statutory rules of mediation. If mediation does not successfully resolve the dispute, then the parties may proceed to seek an alternative form of resolution in accordance with any other rights and remedies afforded to them by law.

I HAVE READ THIS DOCUMENT, UNDERSTAND IT, AND AGREE TO ABIDE BY THE TERMS. I FURTHER MORE UNDERSTAND THAT BY SIGNING THIS RELEASE, I VOLUNTARILY SURRENDER CERTAIN LEGAL RIGHTS AND RECOGNIZE THE RISK INVOLVED IN ANY ACTIVITIES I DECIDE TO PARTAKE IN.